FAQ's

Is there a difference in the price of a product on the website and in stores?

• The price of a product is the same in stores and online.

I forgot the password to my account. Can I retrieve it?

• Click on ‘Forgot password’. A link will be sent to the email address that was used for signing up.
• Click on the link received via email to reset your password.

How can I know my order status? 

• After the order is placed and confirmed, an email will be sent once the order is shipped. Further, you can also reach us out on our e-mail (info@footlib.com.pk), or on our official social media Facebook or Instagram for more information. You can also contact us by calling on our UAN number: +92-318-36-68542.

How to get in touch with the Customer Care department?

• You can share with us your queries or comments by emailing us at info@footlib.com.pk or get in touch via social media Facebook or Instagram. You can also contact us by calling on our UAN number: +92-318-36-68542.